Frequently Asked Questions

Is Prolink-OneSource Integrated Solutions a Professional Employer Organization (PEO)?

No. Prolink-OneSource Integrated Solutions is not a PEO, we are an Administrative Service Organization (ASO).

What is an Administrative Service Organization?

An Administrative Service Organization (ASO) is an organization that provides outsourced solutions to meet the administrative and HR needs of the client, with the client retaining all employment-related risks and liabilities. The term ASO was established by the PEO industry in the late 1990s in order to distinguish between selective administrative support and full-scale PEO services. The principal difference between the two types of service is that, in an ASO arrangement, the employer remains the employer of record for tax purposes. Ultimately, with this structure, tax and insurance filings are done through the administrative firm, but under the client company's employer identification number. All W-2 and workers' compensation policies remain the responsibility of the employer and not the administrative firm.


How it works?

It depends on what you need. Our services start with your dedicated HR Solutions Partner, an HR expert who learns the ins and outs of your organization and serves as the liaison between you and the rest of the HR team; from there we build our HR programs around your needs, rather than pre-packaged offerings. Initially we may be onsite for a couple of days or hours a week to offer tactical support, then we when you are comfortable and in total compliance we will monitor and visit your organization monthly or bi-weekly (it's up to you) or we can be completely transparent after our first visit, just to make sure your all HR issues are addressed. Our team of experts are available 24/7 to provide telephone or in-person consulting when necessary, whether it's a policy implementation, manager or staff training.

What Makes Prolink-OneSource Integrated Solutions Different?

It's easy to find an outsourced HR Solutions partner, but hard to understand how they are all different. Realistically, in every industry it's important to understand what sets each company apart. In addition to verifiable Human Resource/Personnel expertise, all Team Members have been fingerprinted and cleared through Trustline/Live Scan, have passed criminal background and drug screenings. Prolink-OneSource stays abreast of any changes in the regulations of personnel requirements by state, federal and governing licensing agencies. We are devoted to the growth of our HR Business Partners and their careers as wells as to our Clients, their employees and the children that they serve.


I already have a Personnel Manager? Can Prolink-OneSource Still Work With Our Organization?

Whether you have a Personnel Manager or just one or two HR practitioners, our partnership will help you to elevate your organization's level of HR management expertise and know-how. As your HR Solutions Partner, Prolink-OneSource operates as an extension of your organization to provide solutions consistent with a full comprehensive Human Resource Department.

Are There Other Benefits to Outsourcing HR to Prolink-OneSource Integrated Solutions?

Yes! More and more organizations are starting to understand the value of Human Resources. Having good HR policies and procedures can turn a function that used to be considered an expense into a profit center Prolink-OneSource can help with all aspects of HR from employee handbook creation to putting together Fortune 500 company type benefits package which will help attract the best talent, to setting up policies and disciplinary action and termination.


Conceptual Business Image of Building Bridges

Our organization is growing quickly and will probably need an internal person eventually, maybe we should just wait?

Growth should always begin with a good foundation. Now is the time to start building the policies and procedures, benefit programs, hiring practices, handbooks, etc. Outsourcing these tasks to qualified professionals allows you to opportunity to focus on other key areas involved with growing your organization. When you have the need for an internal person, Prolink-OneSource can help you find a qualified candidate. Remember, it’s difficult to grow an organization without an established HR system in place. Avoid getting caught in a difficult situation. Let Prolink-OneSource partner with you for success.

My employees are used to having an onsite person for HR issues. How will they interact with your staff?

With our HR Support Team servicing your organization, your employees will feel their needs being met more responsively, accurately and professional. In addition, our HR Support Team Members make onsite visit to your organization and are always available by telephone, fax and email.

What area does Prolink-OneSource service?

Our organization services the entire United States. We offer virtual and onsite solutions to our customers, where applicable. Talent Acquisition (Staffing) and Executive Search Solutions are available is certain markets.